Frequently Asked Questions
Find answers to common questions about our products and orders
Are DIBS Beauty products cruelty-free?
Yes, we are 100% cruelty-free and Leaping Bunny certified. We do not test on animals at any stage of product development.
Are your products non-comedogenic?
Our formulas are designed to be skin-loving and non-comedogenic, meaning they won't clog your pores.
How do I find my perfect shade?
You can use our virtual Shade Finder tool on the product pages or contact our team with a photo for a personalized recommendation.
Are your products vegan?
Most of our products are vegan. Please check the specific ingredient list on the product page for detailed information.
Can I change or cancel my order?
Orders are processed quickly, but we have a 30-minute window for cancellations or address changes after the order is placed.
Do you offer international shipping?
Currently, we ship to the United States and Canada, but we are working on expanding to more countries soon.